Core Component 3.D | SIU Carbondale HLC Accreditation | SIU

DRAFT

3.D The institution provides support for student learning and effective teaching.

1. The institution provides student support services suited to the needs of its student populations.
2. The institution provides for learning support and preparatory instruction to address the academic needs of its students. It has a process for directing entering students to courses and programs for which the students are adequately prepared.
3. The institution provides academic advising suited to its programs and the needs of its students.
4. The institution provides to students and instructors the infrastructure and resources necessary to support effective teaching and learning (technological infrastructure, scientific laboratories, libraries, performance spaces, clinical practice sites, museum collections, as appropriate to the institution’s offerings).
5. The institution provides to students guidance in the effective use of research and information resources.

Argument

3.D.1.  Southern Illinois University Carbondale (SIUC) is celebrating its 150th anniversary in 2019.  SIUC is a diverse and accessible rural institution.  The student body has over 40% first-generation students.  Thirty-eight percent of undergraduate students are Pell eligible, and 88% of students are eligible for financial aid. 

To identify the barriers to SIUC first-generation students, the institution completed a Quality Initiative project as a requirement for reaccreditation. This project identified the demographic characteristics of SIUC's first-generation students and differences in academic performance between first-generation and non-first-generation students. An outcome of the Quality Initiative project was the establishment of the Saluki First Center, a support center for first-generation students that officially began in August 2019. The center provides orientation for first-generation students and their families, helping students access a number of campus and community resources. 

SIUC offers a wide array of student support services to meet the needs of a diverse population. The Student Services Building (SSB) was opened in 2013 to centrally house university offices students frequently utilize:

• Admissions
• Financial Aid
• Bursar
• Registrar
• Career Development Center
• Graduate School
• Exploratory Advisement
• Housing
• Dean of Students
• Ombudsman
• Student Legal Assistance

The Dean of Students' Office sponsors Solution Finder, a website directing students to a wide range of services and resources including: 

• Academic
• Health/wellness
• Financial/legal
• Diversity
• Disability services
• Student involvement
• Safety
• Student employment

SIUC support services include:

• Disability Support Services provides auxiliary aids and services to students with disabilities, determined through an individualized interactive process with each student, considering the context of the student’s major and other factors which present barriers to student access and success.   
• Achieve Program serves students with ADD, ADHD, Dyslexia, Asperger’s Syndrome, Processing Disorders, and other learning difficulties.  A team of experienced staff advisors, case managers, test proctors, academic coaches, and content specific tutors work together to help students meet their academic requirements. 
• Center for International Education coordinates international initiatives, including recruitment, admissions, and persistence of students. The center also houses the Study Abroad Program.  The center promotes faculty and student involvement internationally through global academic partnerships. 
• Center for English as a Second Language (CESL), the third-oldest certified intensive English program in the United States, helps students reach their target goals for speaking, understanding, reading, and writing English as a second language.
• University Core Curriculum Early Warning Intervention Program (EWHIP) identifies students who have academic difficulty in general education and gateway courses.  Students are contacted by instructors, academic advisors, and residence hall academic peer advocates to offer resources designed to support personal and academic life.
• Center for Learning Support Services helps students improve their academic performance through tutoring, academic coaching, and test preparation workshops.
• The Mathematics Department offers free Math Tutoring and Help Sessions in lower level courses. 
• SIUC Writing Center provides free writing assistance that helps faculty, staff, and students develop their writing skills to become more aware and confident writers.
• The Department of Languages, Cultures, and International Trade offers language tutoring/tables and clubs for students enrolled in language courses.
• Student Multicultural Resource Center supports student success while nurturing an institutional climate of social justice and equity through the Black Resource Center, Hispanic/Latino Resource Center, Women’s Resource Center, and LGBTQ Resource Center. 
• TRIO Student Support Services helps students from underserved populations with academic counseling, advice with course selection, individualized tutoring, workshops, career exploration, and social and cultural activities.  Project Upward Bound assists qualifying high school students in developing the skills and motivation necessary for successful completion of post-secondary education or training. Saluki Summer Bridge is a program designed to help first-year students get an early start and adjust to student life.  McNair Scholars provides enriching educational experiences for members of underserved groups promoting academic excellence, success in graduate school, and the achievement of a PhD.
• University Honors Program (UHP) is organized around core values: Learn. Lead. Serve. These values inform honors seminar classes, global seminar study abroad trips, living learning communities, campus co-curricular events, leadership development, community service work, undergraduate research, and so much more. UHP students are academically strong (23 ACT, 3.3 GPA) and required to participate in service, leadership, and extracurricular activities.  Students in the program are eligible to enroll in seminar-style honor courses  to meet many of the University Core Curriculum requirements.  With the support of faculty, students can enhance their academic experience with independent study, research or creative activities, and a senior thesis.
• Student Health Services medical clinic offers diagnostic services, including lab and x-ray, treatment, follow-up care, and an on-site pharmacy.  
• Counseling and Psychological Services provides individual, couples and group counseling, crisis services, and alcohol and other drug counseling.  Services help students resolve problems that interfere with personal, social, and academic functioning while emphasizing prevention, development, adjustment and wellness. 
• Wellness and Health Promotion Services specializes in health promotion and education, and offers a confidential advisor, nutrition, sexual health, stress management, suicide prevention, and violence awareness prevention.  
• Veterans Center assists the transition of veterans from the military to SIU Carbondale through benefits education, community service, and intrapersonal events.  SIUC continues to be recognized as a military friendly school that supports student military veterans, active duty personnel, and their families.  SIUC was named by Victory Media as a Military Friendly® School in 2018 for a ninth consecutive year.  The University was also cited in Military Times magazine for being Best for Vets: Colleges 2018 for four-year universities, making the list in each of the last seven years.

Through the undergraduate Academic Scholarship Office, more than 2,500 incoming undergraduate students are awarded over $10 million in scholarships each year, with $6 million earmarked for new undergraduate students.  Undergraduate students who complete the General Scholarship Application as part of the application are automatically reviewed for merit-based scholarships.  International Students obtain scholarship information through the Center for International Education.  Graduate students obtain scholarship, fellowship, and graduate assistant information from the Graduate School and their academic department.  Additional outside scholarship sources are posted on websites.  In addition to having an informational website, Saluki Cents has an online financial wellness check accessed through Salukinet.  Prior to the beginning of the semester, financial assistance is also offered through various sources to help students who cannot register due to bursar holds, especially those who are candidates for graduation in the upcoming semester.

The SIU Alumni Association offers over 20 scholarships provided by donors and alumni groups, and funds sponsored scholarship projects.  In 2008, under the direction of the Alumni Association’s National Board of Directors, the Alumni Association began a Textbook Award Ceremony to help students with financial support outside the cost of tuition and fees. The annual spring program was expanded in 2019 to include the summer and fall semesters. The Alumni Association Tradition Fund was established for members to continue financial support for scholarships, programs, and events vital to alumni engagement and student success. 

Launched in January 2017 with the goal of raising $75 million, the SIU Foundation established Forever SIU, a campaign to increase scholarships, expand opportunities, enhance facilities and resources, and deepen community engagement for students.  In spring 2019 the campaign surpassed its goal with over $75.3 million raised and scheduled to continue through December 2019.  More than 26,000 donors made more than 60,000 individual gifts in the three-year campaign, nearly $40 million supporting student scholarships and $33 million committed to academic programs. 

Beginning in 2017 and held annually in March, the SIU Day of Giving is a 24-hour university-wide campaign to inspire alumni, students, parents, friends, and the larger community to make a gift to any area of campus. In 2019 over 2,900 gifts worth over $911,000 was raised.

3.D.2.  While college and major requirements vary, all students at SIUC must successfully complete a math course to receive a degree.  The math program administers a math placement test in order to determine the best course needed for an incoming freshman.  New Student Programs facilitates the integration of students and families into the intellectual, cultural, and social climate of SIUC and the Carbondale community. At New Student Orientation, students meet with university staff to review university requirements.  Students also have an appointment with academic advisement to review student records, math placement results, degree program interests, course options, and academic support programs.

Students continue their Saluki experience by participating in Saluki Start-Up, Weeks of Welcome, and the Saluki Sprint. The Saluki Family Association welcomes family members to share in the Saluki experience, learning about issues their students may experience, remaining aware of important dates, academic support programs available to their student, and ways to become involved in activities on campus including Family Weekend. 

The College of Business assesses a differential tuition fee.  This fee funds enhanced academic support services including tutoring specific to business courses, the business placement center, and an academic intervention program, STARS. 

3.D.3. In 2011, SIUC contracted with a consultant to assess the organization and delivery of academic advisement (AdviseU).  One of the recommendations was to establish a campus-wide advisory council.  As a result, the Advisory Council on Academic Advisement (ACAA) was established and charged with developing a comprehensive vision and strategic plan to enhance effective academic advisement functions and strategies to promote students' academic success (retention/persistence) and timely degree completion.  During this time, a number of platforms were integrated into advisement, including Degree Works (degree audit system) and EAB Navigate.  The development of an academic advisor website, listserv, monthly meetings and scheduled training helped coordinate and strengthen academic advisement efforts across campus, as discussed in further detail in Section 3.E.6.  In 2017, the Chancellor moved to a centralized advisement model under the Office of the Provost as opposed to reporting to deans.  Advisors in off-campus programs are managed administratively by Extended Campus while participating in all campus training and information listservs.  Professional advisors attend monthly meetings with the provost.  Chief Academic Advisors meet monthly with the provost.  A new position, Director of Undergraduate Advisement has been established, and is a direct report to the provost.  The Study Abroad Program has an advisor position that assists with academic placement and course articulation.

Professional undergraduate academic advisors in colleges and the Office of Exploratory Student Advisement (ESA) collaborate with faculty and units including University Honors, Achieve, Disability Support Services,Career Development, the Multicultural Resource and Development Centers and other appropriate offices. ESA is the academic home for students exploring academic and career options while fulfilling core curriculum requirements.  Students must declare a major after completing 45 credit hours.  ESA academic advisors collaborate with Career Development staff to help students find careers that suit their interests and strengths.  Dedicated guidance is available for international, pre-health professions, student athletes, and non-traditional students.

Detailed student handbooks outlining college and major requirements are provided by some programs (e.g. applied sciences and arts, business, and science health professions).  In follow-up to the 2011 consultant report, some academic advisement offices developed advisement syllabus to help students identify individual and collective responsibilities as an engaged university stakeholder (examples: business, education and human services, science).

Two proprietary platforms, EAB Navigate (formerly SSC Campus) and Ellucian's Degree Works, are utilized to provide communication and collaboration on campus.  Navigate is used for note-taking, documentation of services provided, online academic advisement appointment scheduling, and student data analytics. Degree Works is utilized for tracking academic progress and degree audit.

SIUC’s Graduate School, Law School, and Medical School provide academic advising to new and current students.  Faculty are responsible for overseeing direct graduate student advising.  Some programs on campus have dedicated graduate faculty directors or coordinators that provide varying levels of administrative oversight.  Degree-seeking students are advised to consult a school or department to identify the most appropriate contact person.  Nondeclared and non-degree students are provided assistance from the Graduate School.

3.D.4. Technological Infrastructure; The Office of Information Technology (OIT) provides direct support of teaching, learning, research, and organizational needs.  Student Information Systems supports student information systems throughout the university that range from small departmental applications to comprehensive, enterprise resource planning systems such as Banner 9, Salukinet, Ellucian Degree Works,  EAB Navigate, Admin Pages, Appworx, ARGOS, Bolt-On, Workflow, and Xtender. SalukiTech provides technology support and services. Computer Learning Centers comprise the computer labs and classrooms managed by OIT. The Computer Learning Centers (CLC) and Disability Support Services staff work to provide accessibility accommodations at CLC facilities, including adaptive technology, a comprehensive list of computer labs, tutorials, and guides. 

The SIU Center for Teaching Excellence (CTE) oversees the instructional media systems used by faculty during presentation of course content in 132 classrooms and auditoria. These systems are typically comprised of image projectors, video switching equipment, video cameras, audio amplification and recording equipment, Blu-ray players, document cameras, computers, and presentation controllers. CTE's overarching goal, whether designing, engineering, installing, or maintaining these systems, is to ensure electronic delivery of course content with the highest possible levels of intelligibility, reliability, and accessibility. 

CTE is also responsible for developing and implementing a management plan that accounts for maintenance and replacement of the learning systems in classrooms, including seating that can be used in various configurations.  In summer of 2018, CTE began upgrading equipment in all large auditoria, completing seven state-of-the-art systems that include high-resolution laser projectors and all-digital signal paths. CTE plans to continue improvements through 2019, finishing upgrades in the flagship teaching facility Lawson Hall, and expanding upgrades to other high-profile auditoria across campus, as resources allow. The installation of new systems in all large auditoria is expected by summer 2020. Similarly, CTE is planning to upgrade sixteen smaller classrooms over the fall 2019 and spring 2020 semesters. CTE plans to renovate small classrooms each year, until all are equally equipped with the latest technologies in instructional media.  This incremental, phased approach to improving classroom technology permits SIUC to establish and maintain the most advanced instructional media systems on our campus while breaking the historical cycle of reactive spending and hurried project execution that arguably jeopardized our fulfilment of the University’s mission.

CTE partners with Disability Support Services (DSS) to train faculty in accessible materials and captioning for their courses. Sessions are held to show faculty how to create accessible materials and where to go for help in re-mediating any existing materials they have which may not be accessible to students with disabilities. Staff from CTE sit on the ADA Advisory Board and have served as technical advisors for the purchase of assistive listening systems to replace aging systems in the lecture halls and performance spaces.

CTE also supports the learning platform MyCourses (D2L).  D2L provides access to materials and activities for both on-campus and distance education courses.

Scientific Laboratories

Many courses include laboratories that provide students with more hands-on and in-depth exploration of theory and lectures.  In addition, faculty maintain research labs, which are supported by centralized research facilities.  Examples include:

• Department of Mechanical Engineering and Energy Processes houses well-equipped modern laboratory facilities uniquely suited hands-on experiment in fluid mechanics, thermal measurements, engine combustion, materials testing, and intelligent measurement and evaluation. 
• The Center for Ecology, an interdisciplinary program with the Colleges of Agricultural Sciences, Engineering, Science, and Liberal Arts, includes a state-of-the-art analytical laboratory and the 1,400-acre Middle Mississippi River Wetland Field Station.
• The Center for Fisheries, Aquaculture, and Aquatic Sciences is housed in a new Aquatic Research Laboratory.  It also supports an 8,300 square-foot wet-laboratory building and a 90-pond research and demonstration facility.
• The Fermentation Science Institute focuses on the production and analysis of alcoholic beverages and fermented foods, as well as the production of fuels, pharmaceuticals, and biomaterials. Located in newly renovated space in the McLafferty Annex, the Institute operates a fee-for-service laboratory providing third-party testing of wine, beer, and distilled spirits.
• A training checklist for laboratories and non-lab facilities is maintained by The Center for Environmental Health and Safety (CEHS), that coordinates all activities associated with the campus environmental regulatory compliance.  

Libraries

Morris Library is at the center of academic and research activity at SIUC. The library supports innovation in research and creativity through its services and collections.  Morris Library houses more than 3 million volumes, including approximately 250,000 e-books, 25,000 maps, music scores, films, and sounds recordings. The library subscribes to 175 research databases in a range of academic areas. Through these databases, students can access 60,000 periodicals, book chapters, theses/dissertations, and conference proceedings. Through its membership in library consortia (i.e., Consortium of Academic and Research Libraries in Illinois and Greater Western Library Alliance), Morris Library provides inter-library borrowing services to students, faculty, researchers, and staff members. The I-Share database, which includes the combined collection of 14.7 million items from 91 CARLI libraries, allows patrons to locate, borrow, and check out items not available at Morris Library. 

Morris Library Researcher Support Services provides support for graduate student research.  Law students have access to the law library, which includes access to electronic legal materials.  The law librarians, who hold both law and library science degrees, instruct law students on the fundamentals of legal research by co-teaching the Lawyering Skills first-year course. The SIU Medical Library and outreach library serves as a state and regional resource through the provision of documents and selected reference and outreach services.

Performance Spaces

McLeod Theater is a 521-seat, fully equipped proscenium theater used for larger productions during the academic calendar. It is also the home for McLeod Summer Playhouse, the professional summer theater company.  The theater was renovated in 2000 with professional rigging, a computerized lighting system, and an audio system.  In 2004, a back of the house sound booth was added. In 2009 the inventory of lighting instruments, including intelligent lights and a new fire curtain, was installed. LED lighting instruments were added to the inventory in 2014, funded by the Student Green Fee. The Christian H. Moe Laboratory Theater is an intimate and flexible 1,400 sq. ft. black box space that seats approximately 100 and provides a more versatile venue for creating theater.  The Kleinau theater is an 110-seat theatre with state-of-the-art light and sound systems.

In addition to the performance spaces, faculty and students have access to a rehearsal studio, fully equipped scene and costume studios, a drafting studio, and computer design and lighting labs. 

Shryock Auditorium is a 1,200-seat auditorium in the heart of Old Campus that features a 3,312-pipe, 3-manual, 58-rank Reuter Opus 1741 pipe organ. The ninth building constructed at SIUC, Shryock remains one of the oldest operational buildings on campus and serves as the performance space for SIUC’s School of Music choral and instrumental ensembles. Shryock is also home to annual music festivals, including the Outside the Box new music festival and concert series, Winds and Percussion Festivals for high school and community college students, and the Piano Festival. The auditorium is also utilized for lecture series, summer music camps, and SIUC’s Law School commencement. A new spring dance floor was added to the stage in 2002. In 2009, a million-dollar five-year electrical overhaul project began, and included the installation of new sound and lighting equipment.

The Old Baptist Foundation (OBF) building houses a 150-seat recital hall used for small ensemble performances, student recitals, and lectures. OBF’s recital hall is also used for special performances, guest recitals, and as meeting space for the School of Music’s social organizations, including Phi Mu Alpha Sinfonia fraternity and Sigma Alpha Iota sorority. The building was renovated in 2004 as part of the larger Altgeld Hall renovation project.

Clinical Sites

SIUC provides clinical practice and field work opportunities in teaching, health, business, law, and human services organizations. The Office of Teacher Education offers clinical placements throughout the region as well as at schools in Belleville and suburban Chicago. For the last two years, the Clinical Center has partnered with Jackson County to waive fees for psychological assessments. The center often works with DCFS on cases, along with receiving assessment and counseling cases by court order.  SIUC School of Law is one of the few schools in the country to guarantee its JD students an opportunity to participate in a legal clinic or field placement experience. 

Museum Collections 

Morris Library holds several notable collections in audio, images, instructional materials, maps and aerial photography, microforms, movies, music scores and recordings, statistical resources, and television.

• Special Collections Research Center (SCRC): Collects and preserves unique and rare historical materials in selected subject areas, and promotes the use of these materials by the SIUC community, scholars, and the public.
• Geospatial Resources: Includes the Map Library and Geospatial Information Systems (GIS) services established in the early 1950s.  The collection includes approximately 255,000 worldwide maps, 93,000 aerial photographs and Cartography-related books.  The Map Library is part of the Federal depository Library program and includes U.S.Geological survey topographic quadrangle coverage for the United States. 
• University Museum: First opened as a natural history museum in 1874, the University Museum has roughly 70,000 objects in its care.  It has evolved into a teaching museum that represents the humanities, the sciences, and the arts and it is the only encyclopedic museum in southern Illinois. While the focus is on southern Illinois, the museum humanities collection includes ethnographic materials that allow staff to share the world with a diverse campus and a region that is isolated from urban centers.
• Government Information: Morris Library was designated by U.S. Congress as a large selective depository serving U.S. Congressional District #12 in 1932.  It is now the largest Federal Depository Library in Southern Illinois. The library networks with over 1,000 Federal depository libraries across the country, to provide public access to the official and authentic U.S. government information.  Government documents in the SIUC collections date back to 1700s.
• Instructional Materials Center (IMC):  Houses educational resources that provide curriculum and instructional experiences for PreK-12 students. These materials are used by educators to develop curricula and lesson plans and may also be used in actual instructional situations.
• OpenSIUC is an institutional repository offering permanent, reliable, and free access to research and scholarly material produced at SIUC.

Highlighted collections for the SCRC include:

• Manuscripts
  • American Broadsides from Pre-Revolution to Post Civil War
  • Caresse Crosby Papers
  • Cricket Media Records
  • Erwin Piscator Papers
  • John Dewey Papers
  • Open Court Publishing Company Records
  • Richard Aldington Papers
• Collections
  • C. William Horrell Photograph Collection
  • Chancellor of the Carbondale Campus
  • Delyte W. Morris Administrative Papers
  • John W. Allen Papers and Photographs
  • Katherine Dunham Papers
  • The Obelisk Yearbooks
  • Southern Illinois University Carbondale Photograph Collection
  • Southern Illinois University Collection of R. Buckminster Fulle
• Political Papers
  • Carbondale Foundation for a Better Environment Records
  • Clarence Harmon Papers
  • Jeanne Hurley Simon Papers
  • League of Women Voters of Jackson County (Ill.) Records
  • Senator Paul Simon Papers
  • Senator Roland W. Burris Papers
  • Victoria Woodhull-Martin Papers

3.D.5. In fiscal year 2018, librarians taught approximately 700 information literacy sessions reaching nearly 6,000 undergraduate and graduate students. In addition, the library maintains an active outreach program to local high school students.  Librarians also teach or co-teach three different credit-bearing courses on campus. The library maintains an extensive collection of online research guides which help students navigate information resources on selected topics and provides an online chat reference service for students who would like to consult with a librarian for in-depth assistance with their research. The library’s Special Collections Research Center provides instruction and support for using primary sources, such as manuscripts or historic photographs, in the research process. Archivists provide one-on-one research consultations as well as customized presentations to teach students how to use these unique materials.

Undergraduate students from all disciplines are encouraged to participate in a creative activity or research. The widespread opportunities produce grant-funded undergraduate creative activities and research ranging from comparing microscopic parasites to exploring the art of stage combat. Each year, students from all disciplines compete for 20 Research-enriched Academic Challenge (REACH) grants working on an independent research or creative activity project with a faculty mentor. REACH also sponsors the University's annual Undergraduate Research and Creative Activities Forum. The Saluki Research Rookies Program targets freshmen and sophomores, offering students the chance to learn more about expectations for success in their chosen interests, and to develop relationships within their areas that will fuel their interest in learning. The McNair Scholars program supports undergraduates from underrepresented populations and first-generation students interested in pursuing graduate work.  See 3.E.2.

The Writing Center, UNIV 101 course, and professional schools also provide students guidance with information literacy.

Sources

• SIUC 2011 Consultant Report on Advisement
• SIUC Academic Advisement
• SIUC ACHIEVE Program
• SIUC Advising Syllabus - College of Agriculture
• SIUC Advising Syllabus - College of Business
• SIUC Advising Syllabus - College of Education and Human Services
• SIUC Advising Syllabus - College of Science
• SIUC Advising Syllabus - Provisional Exploratory Student
• SIUC Advising Syllabus - Undeclared Exploratory Student
• SIUC Altgeld Hall
• SIUC Alumni Association
• SIUC Alumni Scholarship Funded Projects 2016-2019
• SIUC Applied Psychology Program Handbook
• SIUC Black Resource Center
• SIUC Career Development Center
• SIUC Center for Ecology
• SIUC Center for English as a Second Language
• SIUC Center for Environmental Health and Safety
• SIUC Center for Fisheries Aquaculture and Aquatic Sciences
• SIUC Center for International Education
• SIUC Center for Learning Support Services
• SIUC Center for Teaching Excellence
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• SIUC Clinical Center
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• SIUC Declaring a Major
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• SIUC E-Sports
• SIUC Exploratory Student Advisement
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• SIUC LGBTQ Resource Center
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• SIUC McNair Scholars
• SIUC Moe Laboratory Theater
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• SIUC Solution Finder - Disability
• SIUC Solution Finder - Diversity
• SIUC Solution Finder - Financial Legal
• SIUC Solution Finder - General
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• SIUC Solution Finder - Involvement
• SIUC Solution Finder - Safety
• SIUC Solution Finder - Student Employment
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• SIUC Womens Resource Center
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• SOM Objectives for Graduation
• SOM Office of Education and Curriculum
• SOM Wellness Resources